Purrfect Beauty offers several memberships (“Memberships”) that are subscription based. We currently have bi-monthly subscription memberships (“Bi-Monthly Subscription Memberships”); prepaid automatic annual renewing subscription memberships (“Annual Subscription Memberships”); and prepaid gift subscription memberships (“Gift Subscription Memberships”).
Purrfect Beauty Bi-Monthly Subscription Memberships and Annual Subscription Memberships automatically renew. By purchasing a Bi-Monthly and/or Annual Subscription Membership, you agree and acknowledge that your subscription membership has an initial and recurring payment charge and you accept responsibility for all recurring charges until you provide prior notice that you wish to cancel in accordance with the Cancellation Policy below. Your subscription membership will automatically renew for successive periods, for a fixed term of the same length, and your payment method will automatically be charged for each successive period at the then-current subscription membership rate.
Reservation Payments: A “Reservation Payment” gains the purchaser a guaranteed spot or position for purchasing a single Bi-Monthly, or Annual Subscription Membership when spots are made available. The Reservation Payment is non-refundable, and will be credited towards any Subscription Membership purchased at a later date (upon becoming available for purchase).
Bi-Monthly Subscription Memberships: A “Bi-Monthly” Subscription Membership gains the purchaser an initial package (each, a “package”) containing various products, and additional packages are sent out bi-monthly thereafter for the full term of the Subscription Membership. If you sign up for a Bi-Monthly Subscription Membership, you will be immediately billed (as a non-refundable minimum purchase) and the next available package will be the first you receive. Thereafter, your credit card will be charged up to four weeks in advance of the subsequent package shipment date, and every other month thereafter until the Subscription Membership is paused or canceled.
Annual Subscription Memberships: If you choose an Annual Subscription Membership, you will receive the same package containing various products as you would under a Bi-Monthly Subscription Membership. If you sign up for an Annual Subscription Membership, you will be immediately billed (as a non-refundable minimum purchase) for an Annual term of twelve months that entitles you to receive a total of six packages. You will be charged for the next Annual Subscription Membership term up to four weeks before the next package in your new twelve-month period is shipped.
Returns and Refund Policy
All Subscription Memberships purchased are final sale and non-refundable, however, if for any reason you are not satisfied with an item, or items contained within a package, we will accept the return of the item(s). Please note that you as a Subscription Member will be responsible for covering any and all return shipping costs of said item(s). All replacement items will be sent to you inside the next issued package, and will not be separately sent. If your Subscription Membership is canceled before the next mailing that would contain your replacement item, you may incur a small postal fee to have it sent to you.
In the case that your package does not arrive, or an item within the package is damaged, we must be notified in writing (email will suffice) within sixty (60) days of the package's posted shipping date. If we are not notified within that time-frame, we can no longer be held accountable for the missing package, or the items within, and will not be able to offer a replacement or refund. Please note that for damage claims a photo showing the damaged item is required. All replacement orders may take four (4) to eight (8) weeks to fulfill from the time of order, and will be sent in your next package. All refunds are granted at the sole discretion of Purrfect Beauty.
You may cancel or suspend your Subscription Membership(s) at any time by logging into your account on PurrfectBeauty.com.
Bi-Monthly Subscription Membership Cancellation:
If you cancel before the 10th of the billing month, you will not receive the next package and will not be charged going forward.
If you cancel after the 10th of the billing month, you will be charged for that month's package.
Annual Subscription Membership Cancellation:
You may cancel your Annual Subscription at any time, however, no refunds will be issued for any unused portion of the term.
If you cancel before the 10th of the billing month prior to your anniversary date, you will not be charged for another annual membership.
Shipping and Package Tracking
Packages are shipped out the middle of each mailing month so your package should arrive before month's end. If your package does not arrive by month's end, please wait two additional weeks before contacting us regarding a lost package. We send from Canada so sometimes there may be a delay clearing customs for our USA deliveries.
* Small package tracking is prohibitively expensive to include in your membership and we've heard loud and clear from all you that your money is best spent on the jewelry items within the packages not tracking therefore all packages we ship WILL NOT CONTAIN TRACKING NUMBERS.
Suspension, Restriction or Termination of Membership
We may, in our discretion, immediately restrict, suspend or terminate your Subscription Membership if we consider you in breach of our Membership Terms, or for any reason we deem it necessary to protect the integrity of this Subscription Membership. Reasons for termination of your membership may include (but are not be limited to) your previous utilization of our Returns and Refunds Policy. For instance, if you have had a previous claim we may deem your Membership "to risky" to continue and terminate it. We are sorry if this happens to you, it may or may not be your fault, but there are those that do abuse our good will. Our policy of immediate and swift termination of risky Subscription Membership keeps fraud down and our prices low for our subscribers.
Purrfect Beauty may, from time to time in its sole discretion, offer certain promotional discounts, or lifetime discounts on Subscription Memberships. Any promotional discounts applied to your Subscription Membership will terminate immediately upon the termination of your Subscription Membership. That is to say, if you were granted a lifetime promotional discount on a Subscription Membership, you will loose the lifetime promotional discount upon the termination of your Subscription Membership. Promotional discounts are non-transferable and are not redeemable for cash, credit, or toward any future purchases past the promotional expiry dates as indicated. Limit one promotional code per customer.